Pia Klančar s.p. Reg. no. 7330251000, 

Tax no. 95091882, 

Podbreznik 15, 8000 Novo mesto 

GENERAL TERMS AND CONDITIONS 

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These general terms and conditions (hereinafter: General Terms) define the rights and obligations between Pia Klančar s.p., under the brand name mood five (hereinafter: provider), and end customers – consumers (hereinafter: buyer), who order the provider's products or services. 

These General Terms apply to all inquiries, offers, orders, concluded contracts, product deliveries, and service performances that the buyer makes via the website www.moodfive.com or other communication channels used by the provider (email, social media, phone call, etc.). 

By placing an order, the buyer confirms that they are familiar with these General Terms, accept them in full, and agree to them. 

The General Terms are an integral part of every contract concluded between the provider and the buyer and apply unless the parties have expressly agreed otherwise in writing. These General Terms apply to all forms of the provider's business with consumers (B2C), regardless of the buyer's country of residence, unless explicitly stated otherwise. The General Terms are applied in accordance with the valid legislation of the Republic of Slovenia and European Union law, in particular: 

The Consumer Protection Act (ZVPot-1), 

The Obligations Code (OZ), 

The Personal Data Protection Act (ZVOP-2), 

The Copyright and Related Rights Act (ZASP), 

Regulation (EU) 2019/1020 on market surveillance and compliance of products, and other applicable regulations governing online sales, consumer protection, and electronic commerce. 

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PRODUCTS FOR GENERAL SALE 

The subject of the contract is products offered by the provider mood five, in particular 3D-printed table lamps and other designer home products, made from plant-based materials, hand-assembled, and electrically tested. 

The product description, technical characteristics, price, delivery time, and availability are listed on the provider's website www.moodfive.com. 

Each mood five product is a copyrighted work and may differ in minor details from the sample shown; 

such differences are part of the artistic expression and do not constitute a material defect of the product. Photographs of products are symbolic and serve an informative purpose. The products are intended for use in indoor spaces and designed for use with a voltage of 230 V (EU standard).

The products are not certified according to American UL/CSA standards and are not suitable for direct connection to a 110 V system without an adapter. 

Use outside the EU, especially in the USA or Canada, is at the buyer's own risk. Each product undergoes visual and electrical quality control before dispatch, confirming that it was faultless and compliant with technical requirements at the time of shipment. When shipping outside the European Union, the buyer bears the customs duties, import taxes, and other local fees, unless otherwise agreed in writing in an individual case. The provider reserves the right to refuse to fulfill an order if the order would constitute a violation of legislation, third-party copyrights, contain technically unfeasible specifications, or be contrary to the ethical principles or reputation of the mood five brand. Ownership title to the product transfers to the buyer only on the day of payment of the full purchase price. 

CUSTOM-MADE PRODUCTS 

Products made to the buyer's specifications (e.g., color, shape, combination of materials, or other customizations) are considered custom-made products within the meaning of Article 135 of the Consumer Protection Act (ZVPot-1). 

When ordering such a product, the buyer explicitly confirms that production begins immediately upon receipt of the order and agrees that after production begins, they no longer have the right to withdraw from the contract, in accordance with Article 135 of ZVPot-1 and Article 16 of Directive 2011/83/EU. 

The buyer is obliged to submit correct, complete, and technically adequate specifications (colors, dimensions, materials, photographs, etc.). 

The provider is not responsible for irregularities arising from incorrect, incomplete, or technically unfeasible data provided by the buyer, or for differences resulting from the limitations of the material and the 3D printing process. 

In the event that the ordered product would infringe on the rights of third parties (e.g., logos, protected designs) or be unsuitable for production, the provider reserves the right to refuse the order without obligation to the buyer. 

In the case of technically unfeasible or aesthetically unsuitable specifications, the provider may propose changes that do not significantly affect the purpose or appearance of the product. 

The buyer is obliged to use the product in accordance with the instructions for use. The provider is not liable for damage caused by improper use, interference with electrical parts, or exposure to moisture. 

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PRODUCTS FOR GENERAL SALE 

The buyer places an order through the online store www.moodfive.com, where they select a product, add it to the online cart, and complete the purchase with one of the offered payment methods. 

By submitting the order and making a successful payment, the sales contract is considered concluded between the provider and the buyer, whereby the provider undertakes to deliver the ordered product, and the buyer undertakes to pay the purchase price. Before completing the purchase, the buyer must actively check the box confirming that they

are familiar with and fully accept these General Terms. 

The online store allows ordering only after confirmation of the terms, which ensures the buyer's valid consent. 

After placing the order, the buyer receives an automatic order confirmation to their email address, containing details of the ordered product, value, payment method, and expected dispatch date. 

The automatic confirmation does not constitute a guarantee of product availability. If the product is no longer in stock or there has been an obvious error in the price, description, or technical data, the provider reserves the right to withdraw from the contract. In such a case, the provider shall immediately notify the buyer and refund all payments received, whereupon the contract shall be deemed not to have been concluded. The buyer is obliged to check the correctness of all provided data before submitting the order. The provider is not responsible for delays or deficiencies in execution resulting from incorrect or incomplete data from the buyer. 

The provider reserves the right to refuse an order in cases of: 

obvious errors in the price list or product data, 

suspicion of misuse of a payment method, 

an incomplete or unpaid order, 

reasonable doubt about the authenticity of the data or the ability to pay. In case of suspicion of misuse of the payment system, the provider reserves the right to use all technical and communication data related to the order (including IP address, email receipt confirmation, and shipment tracking number) in the verification process. The concluded contract (order) is stored in electronic form with the provider, and the buyer can access it upon request sent to the provider's email address. 

CUSTOM-MADE PRODUCTS 

For products made to order and specifications of the buyer, the contract is deemed concluded on the day the provider receives the confirmed order and payment of the agreed advance on their bank account. 

On this day, the preparation and production of the ordered product begin. The buyer must provide the provider with all necessary data, materials, dimensions, color combinations, or other requirements necessary for the execution of the order in a timely manner. The provider is not responsible for delays or deficiencies resulting from untimely, incorrect, or incomplete specifications provided by the buyer. 

An offer for custom-made products is valid for eight (8) days from the date of issue, unless a different deadline is specified therein. 

After this period expires, the provider reserves the right to change the price, execution time, and other conditions depending on the availability of materials or production workload. The provider reserves the right to refuse an order if its execution would be contrary to legislation, third-party copyrights, technically unfeasible, or contrary to the ethical principles and reputation of the mood five brand. 

PRICES AND PAYMENT TERMS 

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PRODUCTS FOR GENERAL SALE

All product prices are listed in Euros (EUR) and include value-added tax (VAT) at the applicable rate, unless expressly stated otherwise in an individual case or offer. The provider is a VAT payer with the tax number SI95091882. 

When selling via the Shopify platform, VAT is automatically calculated based on the buyer's country of residence and in accordance with the tax regulations of the individual country (OSS regulation for sales within the EU). For buyers outside the European Union, prices are displayed without VAT, with any customs duties, import taxes, and local duties being borne by the buyer. 

Product prices are valid at the time the order is placed and are subject to change without prior notice. 

The terms valid at the time of order confirmation apply to the buyer. All prices do not include delivery costs, unless this is specifically stated for an individual product or in the cart before completing the purchase. 

Payment for products for general sale is made in advance, using one of the offered payment methods, and is considered completed when the provider receives confirmation of successful payment from the payment system. 

In the event of an obvious error in the price (e.g., programming error, incorrect entry, or system error in automatic calculation), the provider reserves the right to cancel or annul the order without obligation to the buyer. 

In such a case, the provider shall immediately refund all payments received to the buyer, without being in default or liable for any damage. 

In case of suspicion of misuse of a payment method, the provider reserves the right to hold the order until the authenticity of the transaction is confirmed by the payment processor. In the event of a dispute regarding the receipt of the product, the provider's obligation is deemed fulfilled with proof of dispatch and the carrier's tracking number. Promotional codes, discounts, and promotions are not cumulative, unless explicitly stated in the individual offer or promotional message. 

In the event of incorrect use of a code (e.g., multiple redemptions or a technical system error), the provider reserves the right to cancel the order and refund the purchase price. For payments from abroad, the order is processed in Euros (EUR). 

If the buyer makes a payment in another currency, the amount is converted according to the payment processor's exchange rate on the day of the transaction. Any bank commissions and conversion costs are borne by the buyer. 

The order is considered settled only after receipt of the full agreed purchase price. 

CUSTOM-MADE PRODUCTS 

For products made to order and specifications of the buyer, the price is determined individually based on the complexity, materials, color combinations, and other characteristics of the order. Upon confirmation of the order, the buyer pays 50% of the agreed price as an advance, and the remaining purchase price no later than before the dispatch or collection of the product, unless expressly agreed otherwise between the parties. 

The provider begins production of the order only after receiving the agreed payment or part thereof. In the event of a delay in payment, the order execution time is proportionally extended;

if the buyer is delayed by more than 14 days, the provider reserves the right to cancel the order without the obligation to refund costs already incurred. 

If the buyer unilaterally withdraws from the contract after confirming the order and paying the advance, the provider is entitled to retain the paid advance as compensation for work already performed, material preparation, capacity reservation, administrative costs, and lost business 

potential. By paying the advance, the buyer explicitly confirms that they understand that the right to withdraw from the contract is lost upon commencement of production, in accordance with Article 135 of ZVPot-1. 

In the event of unforeseen circumstances or force majeure (e.g., supply chain problems, delays from material suppliers), the execution deadlines may be proportionally extended, of which the buyer will be informed in a timely manner. 

Invoice and Proof of Payment 

After receiving payment, the provider issues an invoice to the buyer in electronic form, which is sent to the email address provided at the time of ordering. 

The invoice contains all legally required information and constitutes proof of the concluded contract and a condition for exercising warranty claims, complaints, or withdrawal from the contract. The buyer is obliged to keep a copy of the invoice as proof of purchase. DELIVERY 

TIMES AND METHOD OF DELIVERY 

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The delivery or execution period begins when the provider receives: 

all necessary starting points, data, materials, color combinations, or other information that the buyer is obliged to provide for the execution of the order, and 

payment of the agreed amount or advance, when this is specified in the offer or for custom-made products. 

In the event of the buyer's delay in fulfilling the aforementioned obligations, the execution period is automatically extended by the duration of the delay, without the buyer's right to compensation for damages or cancellation of the contract. 

Unless otherwise agreed in writing, the product is manufactured or dispatched within a reasonable time, in accordance with the nature of the order, the complexity of the product, and standard practice in the design and production industry. 

DELIVERY, TRANSPORT, AND TRANSFER OF RISK 

Products are shipped from the territory of the Republic of Slovenia to the address specified by the buyer at the time of ordering. 

Delivery is carried out via contracted delivery services (e.g., Pošta Slovenije, GLS, DPD, DHL, or another shipper), as a rule, as a tracked shipment with proof of delivery (POD). In the case of sale to a consumer (B2C), the risk of loss or damage to the product transfers to the buyer on the day of physical receipt of the product. 

In the case of sale to business customers (B2B), the risk transfers to the buyer on the day the shipment is handed over to the carrier. 

If a dispute arises regarding the receipt of the product, the provider's obligation is deemed fulfilled with proof of dispatch and the carrier's tracking number or the recorded date of successful delivery. 

In the case of delivery outside the European Union, the buyer bears the customs duties,

import taxes, and any other local costs charged upon import into the receiving country. The provider is not responsible for delays caused by customs procedures, shipment holds, or other external factors beyond their control. 

SHIPMENT INSPECTION AND COMPLAINTS 

The buyer is obliged to check the condition of the packaging and the product upon receipt of the shipment. In the event of visible damage to the packaging or product, the buyer must immediately notify the delivery service and the provider, and attach photographs of the packaging and the damage. 

Complaints due to damage sustained during transport are considered only if the damage is reported no later than 48 hours after receipt of the shipment. 

After this period, the product is deemed to have been faultless upon receipt. If the buyer discovers damage only after opening the packaging (hidden damage), they must notify the provider within 48 hours and attach photographs of the product and packaging. In the event of damage during transport, the provider offers the buyer assistance in filing a claim with the carrier, but does not assume responsibility for the carrier's decision on compensation. 

If the shipment is returned to the provider due to an incorrect or incomplete address, non-collection, or other error on the buyer's part, the contract is deemed fulfilled on the day of the unsuccessful delivery attempt. 

Reshipment is carried out only by agreement and upon payment of additional delivery costs. 

DELIVERY OF DIGITAL CONTENT 

In the case of delivery of digital content (e.g., electronic manuals, digital certificates, instructions, or video content), delivery is made via a secure electronic link that allows for file download or viewing of the content online. 

The delivery of digital content is considered completed on the day the provider provides the buyer with an access link for download or sends an email with the option to view the content. The technical trace (time of sending) is considered proof of fulfillment of the obligation. 

FORCE MAJEURE 

The provider is not responsible for delays in execution or delivery if they are the result of force majeure or events beyond their control, such as: power outages, technical failures, delivery system failures, illnesses, traffic accidents, strikes, epidemics, material shortages, extreme weather conditions, or other unforeseeable circumstances. 

In such cases, the delivery times are proportionally extended, and the provider shall inform the buyer of this in a timely manner. 

If execution becomes impossible or unreasonably difficult, the provider has the right to withdraw from the contract without liability for damages, or to agree with the customer on a new execution deadline. 

TRANSFER OF OWNERSHIP TITLE AND RISK OF DESTRUCTION 

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TRANSFER OF OWNERSHIP TITLE 

Ownership title to the product transfers to the buyer only on the day of full payment of the entire purchase price, including all costs of delivery, customs, and other duties.

Until full payment, all products remain the exclusive property of the provider, regardless of whether they have already been delivered to the buyer or the buyer has been allowed to inspect the product. 

The provider reserves the right of retention of ownership title to the product until full payment, in accordance with the provisions of the Obligations Code. 

Until then, the buyer may not use the product for commercial purposes, including photography, public display, advertising, or resale, without the express written permission of the provider. 

In the event of a delay in payment, the provider has the right to: 

charge statutory default interest and reminder costs, 

withhold the product until all outstanding obligations are settled or demand its return at the buyer's expense and risk. 

If the provider allows inspection of the product (e.g., with a photograph of the final product before shipment), this does not mean a transfer of ownership title, and the buyer has no right of disposal until payment is fully settled. 

RISK OF DESTRUCTION OR DAMAGE 

The risk of destruction, damage, or loss of the product transfers to the buyer on the day of physical receipt of the product. Until then, the risk is borne by the provider. After the transfer of risk, the provider is not liable for damage, loss, or theft of the product, unless it was the result of their intent or gross negligence. 

If the product is damaged or destroyed before the transfer of risk, the buyer has the right to a new delivery or a refund of the payment, unless the parties agree otherwise. 

ELECTRONIC DELIVERY AND PROOF OF DELIVERY 

For electronic deliveries (e.g., digital instructions for use, certificates of authenticity, electronic invoice, etc.), delivery is deemed to have been made on the day the provider sends the buyer an email with an access link or enables the file download. 

If the buyer does not access the electronic content within five (5) working days of receiving the notification of availability without a valid reason, the content is deemed to have been validly delivered. The provider is not obliged to resend the link after this period expires, unless the parties expressly agree otherwise. 

The buyer is obliged to securely store the access link and downloaded files. The provider does not guarantee the permanent availability of the electronic content after the download period expires or in the event of loss of access data by the buyer. 

ADDITIONAL TECHNICAL SUPPORT 

If the buyer requests additional technical support regarding the use, assembly, access to digital content, or re-downloading of files after the product has been delivered, the provider is only obliged to provide this to a reasonable extent, taking into account their technical capabilities. The provider may charge a fee for such assistance according to their valid price list, of which the buyer shall be informed in advance. 

PRODUCT PROPERTIES AND LIABILITY FOR MATERIAL 

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The provider's products are the result of manual processing, 3D printing, and the use of

plant-based or natural materials. 

Therefore, minor deviations in color tone, texture, dimensions (up to ±2 mm), surface structure, or gloss are natural and expected and do not constitute a material defect or non-conformity within the meaning of the Consumer Protection Act (ZVPot-1). Photographs of products on the website are of an informative nature. The actual product may differ to a small extent due to lighting conditions, screen display, or the nature of the materials used. 

MATERIAL DEFECTS AND NON-CONFORMITY OF GOODS 

The buyer has the right to claim liability for material defects in accordance with the provisions of ZVPot-1. 

The provider is not liable for defects that arise after the product has been delivered, especially if they are the result of: 

improper use, mechanical damage, drops, or impacts, 

exposure to moisture, water, high temperatures, or sunlight, 

use of an inappropriate (non-LED) light bulb, 

the influence of inappropriate electrical voltage or other external factors, failure to follow the instructions for use, 

or interference with the product without the provider's permission. 

The buyer loses the right to claim a material defect if they do not allow inspection of the product or do not provide the evidence necessary to verify the defect. 

WARRANTY FOR ELECTRICAL COMPONENTS 

The warranty is valid for 12 months from the date of delivery of the product to the buyer, which is proven by the tracking number of the delivery service or the date of delivery confirmation. 

The warranty applies exclusively to electrical components (plug, cable, switch, LED module) that may wear out with normal use, and only in the case of correct use in indoor spaces. The warranty does not cover: 

mechanical damage after receipt, 

wear and tear due to normal use, 

operation at the wrong voltage or use of an inappropriate light bulb, 

the influence of moisture, steam, or water, 

changes that the buyer makes to the product themselves (e.g., changing the cable, painting, drilling, cutting), 

or other unauthorized interventions on the product. 

Under the warranty, the provider will repair the product, replace it, or refund a proportional part of the purchase price if repair is not possible. 

The buyer must allow the provider to inspect the product; if they fail to do so within 14 days of the request, the claim is considered withdrawn. 

PROCEDURE FOR REPORTING A DEFECT OR MAKING A WARRANTY CLAIM The buyer must report the defect or non-conformity in writing to the provider's email address within two (2) months of discovering the defect. 

The complaint must include: 

a description of the defect,

photographs of the product and the damaged part, 

the order number or a copy of the invoice. 

The provider will confirm receipt of the complaint within eight (8) days and inform the buyer about the further procedure. 

If it is determined that the defect is material or that the product is non-conforming, the provider bears all costs of repair, replacement, or return. 

If it turns out that the defect is not a result of non-conformity, the provider will return the product to the buyer at the buyer's expense. 

EXCLUSION OF LIABILITY 

The provider is not liable for: 

the buyer's subjective dissatisfaction with the shape, color, or artistic expression of the product, 

damage caused by improper use, moisture, heat, or failure to follow instructions, damage due to the use of inappropriate light bulbs or electrical voltage, indirect damages (e.g., loss of profit, aesthetic damage, repair costs by third parties). The provider's total liability for any damage is in any case limited to the amount of the purchase price for the individual product. 

For products made to measure or according to the buyer's special instructions, the provider's liability is limited exclusively to technical errors, but not to deviations in aesthetic appearance, color tone, structure, or shape that are part of the nature of handmade and 3D-printed production. 

RIGHT TO WITHDRAW FROM THE CONTRACT 

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CONSUMER'S RIGHT OF WITHDRAWAL 

The buyer, who is a consumer within the meaning of the Consumer Protection Act (ZVPot-1), has the right to withdraw from the contract within 14 days of receiving the product, without stating a reason. 

The period begins on the day the buyer or a third party authorized by them (who is not the carrier) takes possession of the product. 

To exercise this right, the buyer must send an unambiguous written statement of withdrawal to the email address: piamoodfive@gmail.com. 

The statement must include: 

the order number, 

the buyer's first and last name, 

address and email contact, 

and a statement that the buyer is withdrawing from the contract. 

The right of withdrawal is deemed to have been exercised in a timely manner if the buyer sent the notice of withdrawal before the expiry of the 14-day period, regardless of the day the provider received the notice. 

The direct return of the product without prior notice of withdrawal is not considered a valid withdrawal from the contract. 

CONDITIONS OF RETURN AND PRODUCT CONDITION 

The buyer must return the product no later than 14 days from the day they notified the

provider of the withdrawal. The product must be: 

unused, 

undamaged, 

in its original packaging, 

and in a condition suitable for resale. 

The buyer bears the costs of returning the shipment, unless the provider expressly specifies otherwise. The provider does not accept returns sent Cash on Delivery (COD). The buyer is also responsible for adequately protecting the product during the return. If the product is damaged during transport due to inadequate packaging, the buyer is responsible for the damage caused. 

For electrical products, the product is considered to have been used if it was connected to the electrical supply or if the protective packaging of the electrical parts was removed. In such cases, the right of withdrawal ceases. 

If the product has been used, damaged, or soiled, the provider reserves the right to reduce the refund of the purchase price according to the diminished value of the product. Ž

EXCLUSION OF THE RIGHT OF WITHDRAWAL 

The buyer does not have the right to withdraw from the contract in the following cases: if it is a product made to measure or according to the buyer's special requirements, if it is a personalized product, where the buyer specified the color, combination of materials, dimension, or other unique element, 

if it is a product from a limited series that cannot be replaced with an identical item, if the product has already been used or connected to the electrical supply, or if the product was altered or damaged after receipt. 

For the purposes of these terms, a custom-made product is considered to be any product that is manufactured according to the buyer's order, where the buyer chooses one or more properties that deviate from the standard offer (e.g., color, combination of materials, dimension, surface finish). 

REFUND OF PAYMENT 

If the buyer validly withdraws from the contract, the provider will refund all payments received, including basic delivery costs (excluding additional costs due to the choice of a more expensive delivery method), no later than 30 days from the receipt of the returned product. 

The refund will be made using the same payment method as the payment was made, unless the buyer expressly agrees to another option at no additional cost. 

The provider may withhold the refund until the product is received or until proof is provided that the product has been sent back. 

For returns from abroad (EU or third countries), the buyer bears all costs of shipping, customs clearance, and import duties. 

The 30-day period for the refund begins only on the day the provider receives the product. PROPORTIONAL PAYMENT AND UNFINISHED CUSTOM ORDERS 

If, however, the production of the custom-made product has already begun, the provider has the right to retain a part of the payment that covers the work already performed, material preparation, 3D printing, or other costs, but at least in the amount of 50% of the agreed price.

Withdrawal from the contract for custom orders is not permitted. 

CONTACT FOR COMPLAINTS AND WITHDRAWAL FROM THE CONTRACT 

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All claims related to: 

a material defect, 

warranty, 

or withdrawal from the contract, 

can be made by the buyer in writing to the email address: piamoodfive@gmail.com or by post to the address: Oblikovanje industrijskih izdelkov, Pia Klančar s.p., Podbreznik 15, 8000 Novo mesto, Slovenia. 

Claims sent via social media or other informal communication channels are not considered valid. 

In the claim, the buyer must state: 

the order number, 

their details (first name, last name, address, e-mail), 

a description of the defect or the reason for exercising the right, 

and attach relevant evidence (photographs of the product, invoice, or copy of the order). If the claim is incomplete or does not contain the required data and evidence, the provider reserves the right to suspend the processing procedure until the application is supplemented. If the buyer does not supplement the claim within eight (8) days of the request, the procedure is deemed to have been abandoned. 

All communication and documentation are stored in electronic form for evidentiary purposes, in accordance with personal data protection legislation (ZVOP-2). 

Claims and communication are handled in the Slovenian language; claims sent in foreign languages will be processed, if necessary, upon receipt of an appropriate translation. The provider will confirm receipt of the claim no later than three (3) working days and provide the buyer with a response no later than eight (8) working days after receiving the complete claim. 

The provider reserves the right to refuse to process claims that are found to be manifestly unfounded, repetitive, or malicious. 

FINAL PROVISIONS AND DISPUTE RESOLUTION 

These General Terms and Conditions enter into force on 1. 11. 2025 and apply to all orders placed after this date. 

By placing an order, the buyer confirms that they are familiar with these General Terms and Conditions, fully understand them, and accept them as an integral part of the contractual relationship. 

If any provision of these terms becomes invalid, illegal, or unenforceable, this does not affect the validity of the remaining provisions. 

Such a provision shall be replaced by a provision that is closest in content and purpose to the original provision. 

The provider reserves the right to amend or supplement these General Terms. Amendments shall enter into force on the day of publication on the website www.moodfive.com and shall

apply to all orders placed after the date of publication. 

The provider strives to resolve all potential disputes amicably and peacefully. If an amicable solution is not possible, the District Court in Ljubljana is competent for resolving disputes. 

The consumer can initiate an out-of-court consumer dispute resolution procedure with: IRPS – Center for Mediation and Out-of-Court Consumer Dispute Resolution, Chamber of Commerce and Industry of Slovenia, Dimičeva 13, 1000 Ljubljana, or via the EU online dispute resolution platform: https://ec.europa.eu/consumers/odr. 

STATEMENT FOR BUYERS FROM THE UNITED STATES OF AMERICA - USA The provider operates in accordance with the law of the Republic of Slovenia and the European Union. By purchasing on this website, the buyer confirms that they understand and accept that the law of the Republic of Slovenia applies exclusively to this contractual relationship and that Slovenian courts have exclusive jurisdiction for resolving disputes. The provider does not warrant that the products meet the technical, electrical, or safety standards applicable in the USA (e.g., FCC, UL certification). 

The buyer from the USA is solely responsible for checking the compatibility and compliance of the product with local standards. 

In case of a discrepancy between the Slovenian and English versions of these terms, the Slovenian version shall prevail. 

Novo mesto, 1. 11. 2025